Corporate Trainer I

Greenbrook is seeking a dedicated Corporate Trainer I who will be responsible for performing all tasks related to onboarding and training for current and newly hired Technicians and other clinical support staff throughout the nationwide company footprint. Under the direction of the Corporate Training Manager, the Corporate Trainer I also will work extensively with internal systems and collaborate with other departments to ensure continuity and standards of best practice as new training is implemented.

The Corporate Trainer I position will have the ability to work remotely; however, regular travel and availability is required to support both the East and West Coast company operations and time zones.

Primary responsibilities include but are not limited to:

• Conducting companywide on-boarding and training for newly hired technicians and other clinical support positions on a bi-weekly basis.
• Performing training related administrative tasks such as management and maintenance of the Learning Management System (LMS), preparation of training materials, record reconciliation, etc.
• Supporting the Corporate Training team in the development, revision, and implementation of training sessions, manuals, instructional materials, etc.
• Conducting in person and remote/online training sessions for various departments and positions, as requested by management and/or to support implementation projects.
• Attending and participating in meetings and committees related to training development and initiatives, as well as preparing presentation materials (as needed).
• Performs office administrative tasks such as managing leads, reporting statistical activity to center manager, scheduling appointments, completing insurance authorizations, and handling medical records in compliance with HIPAA standards
• Other duties, as assigned

Minimum Qualifications include but are not limited to:

• An Associate’s or Bachelor’s Degree in Business, Communication, Healthcare, or another clinical and/or training-related field.
• At least two (2) years of experience supporting clinical and/or other corporate training initiatives. Note that related experience in a technical and/or clinical support position within a specialty healthcare practice also will be considered.
• Excellent verbal and written communication/presentation skills with an acute attention to detail.
• Ability to work in a fast-paced environment while maintaining a calm and positive demeanor.
• Flexibility to respond to changes in schedule-based and training needs quickly and effectively.
• Capability to be receptive and adaptive to regionally specific nuances and physician preferences.
• Strong commitment to the provision of outstanding internal and external customer service.
• Intermediate or advanced knowledge of virtual meeting software and Microsoft Office, especially Zoom, Teams, Word, PowerPoint, and Outlook.
• Availability to travel nationally (up to 50% at times) to support training needs.
• Knowledge of TMS OS, Athena, and other Greenbrook applications preferred.
• Experience and/or expertise with Neurostar and Brainsway TMS devices a plus.

Compensation based on experience and education.

Personal credit card required to cover all travel and expenses reimbursed monthly.

To learn more about our WHY, click here: https://youtu.be/yrr-wlFftT0

For patient testimonies on HOW we are transforming lives for the better, click here: https://www.greenbrooktms.com/patient-stories”

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• Monday to Friday

Supplemental Pay:

• Bonus pay

Education:

• Associate (Preferred)

Experience:

• Microsoft Powerpoint: 1 year (Preferred)
• Corporate Training: 2 years (Preferred)

Work Location: Multiple Locations