TMS Technician (Mental Health/Medical Assistant)

Full-time position now available in our Roanoke center offering the opportunity to provide patient care utilizing a breakthrough treatment modality for treating depression, Transcranial Magnetic Stimulation, or TMS, and esketamine therapy. Greenbrook TMS is seeking an individual who will be certified to deliver TMS and esketamine therapy under the supervision of our medical directors, staff physicians, and center manager.

Primary responsibilities are, but not limited to:

• Delivering TMS and esketamine therapy to our patients - training is provided
• Providing a safe and therapeutic environment for daily treatment sessions
• Office administrative tasks such as managing leads, reporting statistical activity to center manager, scheduling appointments, collecting copays, and handling all medical records in compliance with HIPAA

Minimum Qualifications:

• Bachelor's degree and at least one year in a patient care/mental health office setting, or
• a HS Diploma or Associate's degree and at least 2 years in a patient care/mental health office setting
• at least one year Medical Assistant or Mental/Behavioral Health experience preferred

Preferred Experience and Qualifications:

• Proficiency in Microsoft Office applications
• Billing software knowledge
• Knowledge of marketplace insurance payers & medical necessity guidelines are highly preferred, but not required, for this position
• Insurance knowledge
• Clinical Interviewing
• Basic Life Support Certification

Characteristics of our employees:

• Displays a "patient first" mentality
• Self-starter and self-manager
• Exemplifies strong work ethic and operates with highest level of integrity in and outside of the office
• Acts courteously with all patients, staff, and doctors
• Detail oriented
• Physically able to stand on feet for many hours at a time

This position will primarily work out of the Roanoke center but may require travel to other centers in the region as needed. While our normal business hours are M-F 8:30a - 5:30p, we need availability from 7am - 7:30pm (with Techs working 8 hour shifts within that 12 hour window) as our hours of operation are flexible and varying depending on our patients' needs (including occasional weekends too).

We offer competitive pay (based on education level and prior experience) PLUS paid vacation, and medical/dental/vision benefits.

Who we are:

Operating through 148 Company-operated treatment centers, Greenbrook is a leading provider of Transcranial Magnetic Stimulation (“TMS”) therapy, an FDA-cleared, non-invasive therapy for the treatment of Major Depressive Disorder and other mental health disorders, in the United States. TMS therapy provides local electromagnetic stimulation to specific brain regions known to be directly associated with mood regulation. Greenbrook has provided more than 730,000 TMS treatments to over 20,000 patients struggling with depression.

Over 16 million Americans are affected by depression. Greenbrook TMS is changing the way that depression is treated, and YOU can be part of making a positive difference in the lives of patients by joining our amazing team!

To learn more about our WHY, click here: https://youtu.be/yrr-wlFftT0

For patient testimonies on HOW we are transforming lives for the better, click here: https://www.greenbrooktms.com/patient-stories

Greenbrook TMS is a growing company seeking dedicated individuals who will be key employees as we expand - come join us!

Job Type: Full-time

Pay: $18.00 - $20.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Medical Specialty:

• Psychiatry

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• High school or equivalent (Preferred)

Experience:

• medical assistant: 1 year (Preferred)
• Behavioral/mental health: 1 year (Preferred)
• Work Location: Multiple Locations